1. Data Protection at a Glance
General Information
The protection of your personal data is of the highest importance to E-Family (Helena & Anna Eichwald). This website (www.e-family.de) was built following the principle of “Privacy by Design”:
- Zero Tracking & Zero Analytical Cookies: We deploy no Google Analytics, no Meta/Facebook Pixel, and no advertising or profiling cookies whatsoever.
- No External Font Calls: All typography is hosted locally on our own high-speed server. No connection is established to Google Fonts (USA) or any third-party font CDN.
- Digital Showcase Catalog Only: No payment transactions or customer payment details are handled or stored on this website. When you choose to purchase one of our handcrafted originals, clicking the Amazon button takes you directly to our official Amazon Handmade Store.
Data Controller (Article 4 (7) GDPR)
The data controller responsible for this website is:
E-Family – Handmade by E-Family.de
Helena Eichwald & Anna Eichwald
Unter dem Flachshof 3
79798 Jestetten
Germany
Phone: +49 (0) 174 7484371 / +49 (0) 176 64607599
Email: e-family@web.de
2. Web Hosting & Server Log Files
When you visit our website for purely informational purposes, our web server automatically records technical connection data transmitted by your browser (server log files):
- Page / resource requested (URL)
- Date and exact time of the server request
- Data volume transferred and HTTP status response code
- Browser type, software version, and operating system
- Referrer URL (previously visited website)
- IP address (stored only in anonymized or truncated form to protect against cyber threats)
Legal Basis: Art. 6 (1) (f) GDPR (our legitimate interest in ensuring the technically error-free presentation, stability, and operational security of our website). Server logs are automatically purged after 7 to 14 days.
3. Contact Form, Email, Phone & WhatsApp
When you reach out to us via contact form, email, telephone, or WhatsApp, the details you share (such as your name, contact information, and message content) are processed exclusively for the purpose of answering your inquiry or preparing custom commission orders in our studio.
Legal Bases:
- Art. 6 (1) (b) GDPR (insofar as your inquiry relates to pre-contractual requests or custom orders)
- Art. 6 (1) (f) GDPR (our legitimate interest in prompt, personal customer communication)
Your details are treated confidentially and will never be disclosed to unauthorized third parties. Information is deleted once your request has been resolved, provided no statutory retention obligations apply.
4. Redirection to Amazon (Amazon Handmade / External Links)
Our website serves as a brand catalog. Product cards feature buttons such as “View on Amazon ↗”.
- No Data Transfer Prior to Click: While navigating
www.e-family.de, no personal data is transmitted to Amazon. We do not load any Amazon tracking pixels or scripts on our pages. - Active User Redirection: Only when you consciously click an Amazon link do you leave our site and open Amazon Europe Core S.à r.l. (38 avenue John F. Kennedy, L-1855 Luxembourg) on
www.amazon.de. - From that point onwards, Amazon is solely responsible for data processing (including cart management, payment processing, and shipment tracking) in accordance with Amazon’s Privacy Notice. When fulfilling Amazon Handmade orders, we process your shipping address solely to complete delivery pursuant to Art. 6 (1) (b) GDPR.
5. Locally Hosted Typography (Zero CDN Overhead)
To ensure high visual accessibility, consistent typography, and absolute GDPR compliance, all fonts are hosted directly on our web server. No third-party network connections are opened during font loading.
6. Your Rights Under GDPR (Articles 15–21)
Under applicable European data protection law, you have the right at any time to:
- Access your personal data stored with us (Art. 15 GDPR)
- Rectification of incorrect or incomplete data (Art. 16 GDPR)
- Erasure of your data (“Right to be Forgotten”, Art. 17 GDPR)
- Restriction of Processing (Art. 18 GDPR)
- Data Portability (Art. 20 GDPR)
- Object to data processing based on Art. 6 (1) (f) GDPR (Art. 21 GDPR)
- Lodge a complaint with a supervisory authority (Art. 77 GDPR), such as the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg (LfDI BW).
To exercise any of these rights, please send an informal email to e-family@web.de.